Privacy Policy

This policy explains what personal information Gordon's Home & Garden collects through this website, why it is collected and what happens to it. Gordon's Home & Garden is the data controller for that information.

What we collect

• Your name, phone number and email address when you use the quote or contact form.
• The details of the job you describe in your message.
• Basic technical information such as your browser type and pages visited.

Why we use it

We use your details only to reply to your enquiry, arrange a site visit, prepare a quote and carry out any work you go on to book. We do not sell your information and we do not send marketing unless you ask us to.

Legal basis

We rely on your consent when you submit an enquiry, and on legitimate interests and contract performance when we respond, quote and complete work for you.

How long we keep it

Enquiries that do not turn into work are kept for up to 12 months. Records relating to completed jobs are kept for up to 6 years so that we can deal with invoicing, tax and any questions about the work.

Who we share it with

Your details may be handled by the service providers who host this website and our email, acting on our instructions. We may share information where the law requires it.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details below. You can also complain to the Information Commissioner's Office at ico.org.uk.